Legal

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.

Last updated: April 2026

1. Information We Collect

When you book an appointment or visit our clinic, we may collect your name, email address, phone number, and treatment history. This information helps us provide you with the best possible care. We do not store credit card information on our systems.

2. How We Use Your Information

We use your personal information to:

  • Confirm and manage your appointments
  • Provide safe and effective treatment tailored to your needs
  • Follow up on your care and recovery after treatments
  • Send appointment reminders so you never miss a session

3. How We Protect Your Information

We take the security of your information seriously. Your data is stored using encrypted systems, and access is limited strictly to authorized clinic staff who need it to provide your care. Our practices comply with PIPEDA (the Personal Information Protection and Electronic Documents Act), Canada's federal privacy law.

4. Sharing Your Information

We never sell, rent, or trade your personal information. The only situation in which we would share your information with a third party is if it is medically necessary — for example, sharing relevant health details with another healthcare provider involved in your care, and only with your knowledge.

5. Photos & Before/After Images

We may take photos to document your treatment progress. These photos are only used on our website or social media with your written consent. We take steps to protect your identity in any published images. You can request the removal of your photos at any time by contacting us.

6. Cookies & Website Analytics

Our website uses basic analytics tools to understand how visitors use the site so we can improve your experience. We do not use third-party advertising trackers, and we do not sell any browsing data.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. Simply contact us using the details below and we will respond to your request promptly.

8. Contact Us

If you have any questions about this privacy policy or your personal information, please reach out to us:

Please also review our Terms of Service for the rules and conditions that apply when using our website and services.